I build bespoke solutions designed to optimise your processes, ensuring that resources are used efficiently, staff time is preserved, costs are minimised, and maintenance is simplified.

Process Automation & Optimisation

Enhancing your operational workflows by leveraging automation and process optimisation.

Examples:

  • Customer Relationship Management (CRM) automation
  • Finance and accounting automation
  • Project management automation

People Operations & Organisational Culture

Fostering a productive and engaged workforce by aligning your HR strategies with your organisational goals.

Examples:

  • Onboarding and offboarding programmes
  • Collaboration tool implementation
  • Internal branding and culture building

Digital Communication & Marketing

Crafting and executing effective communication strategies that resonate with your audience.

Examples:

  • Digital communication strategy
  • Website restructuring and content management
  • SEO and SEM strategies

I am Loïc Druenne

I am an operations and digital communication professional specialised in public relations, information management, operations engineering and internal communication.

At the heart of my work is a deep belief that non-profit organisations should be empowered to maximise efficiency to put their beneficiaries first.

Who I have worked with

I am proud to have collaborated with a diverse range of organisations that are making a difference in their communities and beyond. These organisations trusted me to help them achieve their goals, and I am honoured to be a part of their success stories.

What they say

The impact of my work is best reflected in the words of those I’ve had the privilege to serve. These testimonials highlight how my tailored solutions have empowered small organisations to overcome challenges, streamline operations, and focus on what truly matters—making a difference.

Rikko Voorberg
Amsterdammer of the Year 2024
Network Director, A World of Neighbours (AWoN)
A World of Neighbours Foundation has tremendously benefitted from Loïc’s work. We had just been instituted when Loïc joined; there was a strong sense of community, but organisation capacity and strategic coordination were lacking. We had to get organised quickly. Loïc is exactly the right person to do that. He was able to keep track of daily operations and strategise how to reach our long-term objectives. He coordinated the design, communication and execution of our new Membership strategy, financial procedures and internal communications. Network members testify how much more professional and steady our organisation feels now. Our Board is really glad to receive to-the-point financial information. As Director, it’s been of great benefit to strategise on priorities with Loïc. In an organisation with many people working in the field, the need for proper and efficient organising capacity is high; Loïc is the right person to provide that. And just as important: as a person, he is a pleasure to work with. Highly recommended.
Brahim Abdellahi
Finance Officer
Minority Rights Group (MRG)
After the COVID-19 pandemic, we wanted to make payments easier and set up an online system, but the options were limited. We talked to Loïc Druenne, and he brilliantly designed this online automated payment system and adjusted it to MRG’s needs. All the documents are now uploaded to a SharePoint folder with an automatically generated payment request. We do not have to chase people for documents or signatures, as all of this is automatically generated. I personally recommend Loïc's system as it provided us with a great time-saving mechanism and greatly reduced the workload on Finance.

What we can do together

Every organisation faces unique challenges. Whether you’re looking to streamline workflows, foster a stronger team culture, maximise your budget, or find innovative, tailored solutions to pressing problems, I can help. Here are a few examples of what we can accomplish together.

Process Automation & Optimisation: Free Up Your Time for What Matters Most

Use case

Imagine you’re managing an organisation that provides essential services to the community. Your staff is small but dedicated, yet they spend countless hours on administrative tasks—managing donor databases, processing payments, filling out timesheets, or handling paperwork. These repetitive tasks take time away from the core mission.

Solution

I help you implement Customer Relationship Management (CRM) Automation that streamlines donor management, making it easier to track contributions, communicate with supporters, and manage campaigns. With Workflow Automation, we automate those repetitive tasks—like processing payments or tracking project milestones—so your team can focus on delivering services, not on the paperwork. For example, by automating your Finance and Accounting processes, invoicing and expense tracking can be handled automatically, reducing errors and speeding up financial reporting.

Use case

Your organisation operates on a shoestring budget, and every dollar counts. You’re concerned that investing in new systems or strategies might be too expensive, yet you know that your current way of working isn’t sustainable. You need to find a way to be more efficient without breaking the bank.

Solution

My approach to process automation and optimisation is not only about saving time but also about saving money. By automating routine tasks, you reduce the need for additional staff, cut down on manual errors, and speed up operations, all of which contribute to significant cost savings. For example, implementing document management automation means no more wasting resources on paper filing systems or lost time searching for documents—everything you need is stored digitally, easily accessible, and securely managed. Plus, with data collection and reporting automation, you’ll have the insights you need to make informed decisions without the heavy lifting, further ensuring that your resources are being used effectively.

Use case

You’re running an organisation with a growing team, but you’re struggling to maintain a consistent onboarding experience. New hires often feel lost, performance reviews are inconsistent, and communication within the team is fragmented. As a result, employee turnover is high, and morale is low.

Solution

My onboarding and offboarding programmes are designed to create a smooth and welcoming experience for new hires, ensuring they feel supported from day one. I help you establish performance management systems that provide clear expectations and regular feedback, helping your team stay motivated and aligned with your goals. By developing internal communication strategies, I ensure your team stays informed and connected, whether through well-structured internal newsletters or effective collaboration tools like Slack or Microsoft Teams. This results in a more cohesive team, lower turnover, and a stronger organisational culture.

Use case

Your organisation has a specific set of needs that off-the-shelf solutions just don’t address. You’ve tried different tools and strategies, but nothing seems to fit perfectly. You need a solution that’s built specifically for you, one that considers the unique challenges and goals of your organisation.

Solution

I specialise in creating bespoke solutions that are tailored to your specific needs. I don’t believe in one-size-fits-all; instead, I take the time to understand your organisation’s unique challenges and work closely with you to develop systems that fit. Whether it’s a process mapping and optimisation project that refines your workflows to better suit your team, or a customised HR policy development that reflects your organisational culture and goals, my solutions are designed with you in mind. This ensures that you’re not just getting a service, but a partner committed to helping you succeed.

Reach out to me!

I’m here to help you turn your passion into impact, making sure your organisation is equipped to meet its mission with efficiency, focus, and confidence. Let’s work together to build a brighter future for your cause.

Where I am based

Amsterdam, Netherlands

Phone appointments

Click here to schedule a call with me

Video appointments

Click here to schedule a meeting with me

Email

Fill out the form to send me an email